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operate

WHAT WE DO

Address the challenge of lean on-going operations, in addition to effective network and service transitions:

  • Capacity audit & management
  • Network maintenance & upgrades
  • Ongoing network & service operations
  • OSS, documentation & records

 

HOW WE DO IT

With dedicated 24/7 in-house facilities, OSS and integrated service delivery functions:

  • Configuration, capacity & change management
  • Transition planning & support
  • Request fulfilment & release management
  • Incident, problem and event management
  • Service validation & testing

 

WHY WE DO IT

Provide clients with efficient, timely and impactful operational support, empowering them to focus on their core business imperatives:

  • Service measurement & reporting
  • Portfolio management
  • Continuous improvement
  • Strategy generation