WHAT WE DO
Address the challenge of lean on-going operations, in addition to effective network and service transitions:
Capacity audit & management
Network maintenance & upgrades
Ongoing network & service operations
OSS, documentation & records
HOW WE DO IT
With dedicated 24/7 in-house facilities, OSS and integrated service delivery functions:
Configuration, capacity & change management
Transition planning & support
Request fulfilment & release management
Incident, problem and event management
Service validation & testing
WHY WE DO IT
Provide clients with efficient, timely and impactful operational support, empowering them to focus on their core business imperatives:
Service measurement & reporting
Portfolio management
Continuous improvement
Strategy generation