Operate
WHAT WE DO
Address the challenge of lean on-going operations, in addition to effective network and service transitions:
- Capacity audit & management
- Network maintenance & upgrades
- Ongoing network & service operations
- OSS, documentation & records
HOW WE DO IT
With dedicated 24/7 in-house facilities, OSS and integrated service delivery functions:
- Configuration, capacity & change management
- Transition planning & support
- Request fulfilment & release management
- Incident, problem and event management
- Service validation & testing
WHY WE DO IT
Provide clients with efficient, timely and impactful operational support, empowering them to focus on their core business imperatives:
- Service measurement & reporting
- Portfolio management
- Continuous improvement
- Strategy generation